Chat & Meetings in Teams

What's Changing

Google Chat and Google Meet are being replaced by Microsoft Teams. The big difference? Teams combines chat, video calls, file sharing, and more into a single app instead of separate tools.

What Stays the Same

• Instant messaging - send quick messages to colleagues
• Video calls - face-to-face meetings with one click
• Group conversations - chat with multiple people at once
• Screen sharing - show your screen during meetings
• Meeting scheduling - invite people and set times

Getting Started with Teams

Opening Teams

• Desktop: Click the Teams icon on your taskbar or search for "Teams"
• Web: Go to teams.microsoft.com
• Phone: Download the Teams app from the App Store or Google Play

The Teams Layout

When you open Teams, you'll see these sections on the left:

• Activity - notifications and mentions (like a news feed)
• Chat - your direct messages and group chats
• Teams - your team channels for ongoing conversations
• Calendar - your meetings and schedule
• Files - recent files shared in chats and channels

Google Chat & Meet to Teams - Quick Comparison

Messaging Basics

Sending a Message

1. Click Chat in the left sidebar
2. Click the new chat icon (pencil icon at the top)
3. Type the person's name
4. Type your message and press Enter

Reacting and Replying

• Hover over a message to see emoji reactions (thumbs up, heart, etc.)
• Right-click a message to reply, forward, or bookmark it
• Use @mentions to get someone's attention: type @ followed by their name

Sharing Files in Chat

• Click the paperclip icon to attach a file
• Or just drag and drop a file into the chat

Video Meetings

Joining a Meeting

1. When it's time, click Join from your calendar notification or the Teams calendar
2. Choose your audio and video settings
3. Click Join Now

During a Meeting

• Camera - toggle on/off with the camera icon
• Microphone - mute/unmute with the mic icon
• Share Screen - click the share icon to show your screen
• Chat - send messages during the meeting
• Raise Hand - click the hand icon to get the speaker's attention
• Leave - click the red phone icon when you're done

Tips for Dealership Staff

• Set your status (Available, Busy, Away) so colleagues know when you're free
• Pin important chats to the top of your chat list for quick access
• Use Teams on your phone for quick messages when you're away from your desk
• Don't worry about missing messages - Teams keeps everything saved, and you can catch up anytime
• Teams replaces phone calls for internal communication in many cases - try a quick Teams call instead of dialing a number

Need Help?

1. Check the other modules on this training site
2. Ask a colleague who has already been migrated
3. Contact your dealership IT contact
4. Email the CanadaOne IT team at it@canadaoneauto.com