What's Changing
If you're an executive assistant or manage someone else's calendar, the delegation features in Outlook replace the calendar sharing you used in Google Calendar. The concept is the same, but Outlook offers more granular control over what a delegate can do.
What Stays the Same
- The concept - one person manages another person's calendar
- Viewing permissions - you can see free/busy times or full event details
- Scheduling on behalf - send meeting invites as the other person
- Notifications - get alerts for meetings you manage
Permission Levels
Outlook offers several levels of calendar access:
| Level | What You Can Do |
|---|---|
| Can view when I'm busy | See free/busy only (no details) |
| Can view titles and locations | See event names and locations |
| Can view all details | See full event details |
| Can edit | Create, modify, and delete events |
| Delegate | Full control + send invites on their behalf |
Setting Up Delegation (For the Executive/Manager)
- Open Outlook and go to Calendar
- Click Share Calendar (in the ribbon at the top)
- Type the name of the person you want to delegate to
- Choose the permission level (usually Delegate for assistants)
- Click Share
Using Delegated Access (For the Assistant)
Opening Their Calendar
- In Outlook Calendar, click Add Calendar > From Directory
- Search for the person's name
- Their calendar appears alongside yours
Scheduling a Meeting on Their Behalf
- Click New Meeting
- Click the From field
- Select the other person's name
- The meeting invite will be sent as if it came from them
- Attendees will see their name as the organizer
Managing Their Inbox (If Permissions Allow)
- In Outlook, click File > Open & Export > Other User's Folder
- Enter their name
- Select Inbox (or Calendar)
- You can now manage their email and meetings
Google Calendar Sharing to Outlook Delegation - Quick Comparison
| Google Calendar | Outlook |
|---|---|
| Share calendar with specific people | Share Calendar button |
| "Make changes AND manage sharing" | Delegate permission |
| "Make changes to events" | Can edit permission |
| "See all event details" | Can view all details |
| Schedule on behalf (limited) | Full "Send on Behalf" support |
Tips for Dealership Staff
- Delegates get a copy of meeting requests sent to the person they manage, so you can accept or decline on their behalf
- Color-code calendars when managing multiple people to tell them apart at a glance
- Use Scheduling Assistant when booking meetings involving your executive and multiple other people - it finds open times automatically
- Set up delegate access from the start - don't wait until you need it urgently
Need Help?
- Contact your dealership IT contact to set up delegation permissions
- Email the CanadaOne IT team at it@canadaoneauto.com